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TERMS AND CONDITIONS (www.minibushirelocally.co.uk)
These conditions apply whether a contract has been made verbally or
in writing . The hirer acts on behalf of all the passengers
travelling on the vehicles . If the hirer is a company , group , or
partnership , an individual must be named as a responsible person .
The hirer is responsible for the actions and decisions of all
the Passengers on board including any additional costs incurred in
performing the contract , whether or not they actually travel with
the party . Where a copy of these conditions has been given to
the hirer at any time , or the hirer has been advised verbally of
all significant terms , making a booking will be deemed to signify
acceptance of them . Where a hirer makes a booking before receiving
these conditions and without being advised verbally of all
significant terms , the hirer may cancel the contract without
liability to the operator within 48 hours of receiving these
conditions . Otherwise the hirer will be deemed to accept these
conditions .
www.minibushirelocally.co.uk
reserve the right to change or amend these terms and conditions
without prior notification and you should check whether they are up
to date . The company reserves the right to cancel any booking on
refund of any payment made . 2. Quotations
www.minibushirelocally.co.uk
Quotations are given on the basis of the direct route and on
information provided by the hirer. The route used will be at the
discretion of the company unless it has been particularly specified
by the hirer in which case it will be clearly shown on the
confirmation . All quotations are given subject to the company
(
www.minibushirelocally.co.uk)
having available a suitable vehicle at the time the hirer
accepts the quotation . Quotations are valid for 28 days unless
otherwise notified . 3. Use of the Vehicle Personal
Property It is the customers responsibility to ensure that
when they leave the vehicle they take with them any persona;
property , the company or employees will not accept liability for
any item lost howsoever caused . Health and Safety The
health , safety and comfort of our passengers are of paramount
importance and therefore you must abide by the law and use the
seatbelts provided . You should follow directions and requests from
the driver or other employee of the company in relation to passenger
safety .
You should use the emergency exits or equipment provided in
the event of an emergency . You must not leave your seat nor
distract the driver whilst the vehicle is in motion . Alcohol
and Food Various laws are in force which prohibits the
carriage and use of alcohol on public service vehicles . It is
company policy that no alcohol , for consumption on the vehicle , is
permitted onto the vehicle . It is also company policy that no
food , for consumption on the vehicle , is permitted onto the
vehicle . Smoking
www.minibushirelocally.co.uk has
a strict NO SMOKING policy on all of our vehicles . 4. Route
and Time Variation General Charges
www.minibushirelocally.co.uk
company reserves the right to levy additional charges for additional
mileage or time to that agreed . Waiting time is billed at:
first 15 minutes free thereafter £35 per hour or part thereof .
The vehicle will depart at times agreed by the hirer , and it is the
responsibility of the hirer to account for all passengers at those
times .
The company will not accept liability for any losses incurred
by passengers who fail to follow instructions given by the hirer .
Unless the vehicle is staying with the passengers , the driver
will return at the pre-scheduled time and place and wait for up to
45 minutes . After that time , if no communication has been received
from the hirer, the driver will assume the return trip has been
cancelled and return to base . No refunds will be given in the event
that you fail to board the vehicle at the pre-scheduled time on
either outbound or inbound journeys . 5. Seating Capacity
The company will , at the time of booking , agree and specify
the legal seating capacity of the vehicle to be supplied . The hirer
must not load the vehicle beyond this capacity Disclaimer
.www.minibushirelocally.co.uk
does not promise that the Site will be error-free , uninterrupted ,
nor that it will provide specific results from use of the site or
any content , search or link on it . The site and its content are
delivered on an "as-is" and "as-available" basis .
www.minibushirelocally.co.uk
cannot ensure that pages or files you download from the site will be
free of viruses or contamination or destructive features .
www.minibushirelocally.co.uk
disclaims all warranties , express or implied , including also any
implied warranties of merchantability and fitness for a particular
purpose .
www.minibushirelocally.co.uk
will not be liable for any damages of any kind arising from the use
of this site , including without limitation , direct , indirect ,
incidental , and punitive and consequential damages .
www.minibushirelocally.co.uk
makes no guarantee of any specific result from use of this site .
Page 2 TERMS AND CONDITIONS Any quoted pick up or
journey time are best estimates only Whilst it uses all
reasonable efforts to convey passenger's to their destinations
in the Shortest Possible time
www.minibushirelocally.co.uk
shall have no liability if the pick up and journey time exceeds any
estimate given or otherwise exceeds the Clients or the
passenger's expectations for whatever reason nor shall
www.minibushirelocally.co.uk have any other liability to
the Client of the passenger's in connection with the time at which
the passengers) reach or fail to reach the destination
www.minibushirelocally.co.uk
shall have no liability for any damage . loss costs , claims or
expenses (whether foreseeable or not) incurred or suffered by
the Client or the passenger's (other than in respect of death or
personal injury) by virtue of eventualities or occurrences , acts or
omissions Including on the part of the driver outside Of the
reasonable Control of
www.minibushirelocally.co.uk .
It shall be for the Client and or the Passenger's to ensure that
valuable , unusual or any other items are covered by appropriate
Insurance
www.minibushirelocally.co.uk
cannot entertain any claim for loss of or damage to items but upon
proof of value may make ex gratia payment not exceeding in total
£10.00 in respect of any one hiring . If
www.minibushirelocally.co.uk
cancels a booking , it shall have no liability to the Client or
to the intended passenger's if it has used its reasonable
endeavours to fulfil the booking and to notify the Client of the
cancellation Any claim or complaint shall be notified by the
Client-to
www.minibushirelocally.co.uk
within one month of the date of the assignment or if later ,
the first date on which the Client became aware of (Or if sooner
should have been aware of) the matter . In the event of a
cancellation by the client less than 5 hours before the time booked
www.minibushirelocally.co.uk may
at its discretion Charge a cancellation fee of not less than £25.
Where a booking has been agreed and a vehicle has been despatched
and then either cancelled or the customers have failed to
utilise the service then the whole of the cost of the journey plus
any waiting time that may have occurred will be due . All quotes
are valid for one month . Where the actual journey differs from
this confirmation then the cost will be based on the mileage
travelled or hourly rate whichever is the higher . Should a
passenger feel sick and fail to ask the driver to slop in time .
There is a set charge of £50 to clean and valet the bus . In the
event that a Passenger causes deliberate or malicious damage to the
vehicle the hirer is responsible for the cost of repairs . Page 3
Terms & Conditions Agreed Price , Deposits , Cancellations
, Balances and General . Agreed Price The Agreed Price
is the amount agreed between
www.minibushirelocally.co.uk and
you The Customer , based on and is limited to the instructions
given as set out in the Requirements area overleaf . Changes
following on from this booking that you may like to make will be
subject to our ability to accommodate those changes and may be
subject to further cost's . Deposits All bookings made
are confirmed by an advance deposit . The minimum advance deposit is
dependent upon the vehicle required and ranges from £30 - £100 .
Cancellations In the event of a cancellation of a
confirmed booking by The Customer , the deposit paid is
non-refundable or 50% of the agreed price is payable to
www.minibushirelocally.co.uk ,
whichever is greater . Should The Customer cancel within 7 days of
the date of travel , The Customer will be charged 100% of the
balance owed which is due within 5 working days . Balance
All Balances due must be paid in full before requirements
commence , unless stated otherwise overleaf . You may pay in
advance by mailing a cheque for the balance due allowing enough
time (minimum 7 days) for the cheque to be cleared to ensure
cleared funds are deposited to our account prior to the requirements
being fulfilled . Grace Period
www.minibushirelocally.co.uk
will endeavour to be at all pick-up point's in advance of the time's
agreed . However , there may be causes out of our control that may
from time to time prevent us from meeting these commitments ,
such as ; inclement weather , road traffic accidents , road
resurfacing etc . Therefore you agree to allow a period of up to 30
minutes grace .
If a grace period is invoked in whole or part , the time
of adjusted time's will be made up during or after the period of
hire , schedules permitting .
The Driver will drive at reasonable speeds keeping within the
law , and will use their judgment in relation to the prevailing road
type and conditions .
www.minibushirelocally.co.uk
accepts no responsibility nor can it be held liable in any way
whatsoever for any delays howsoever caused . Damages
Damages and subsequent cost's of repair's of such damage's to the
vehicle hired as used by you The Customer and/or your guests
howsoever caused is your responsibility . Additionally , in the
event that one of the parties is sick in the vehicle we will charge
£50 to £100 depending on vehicle hired ; to make good the
vehicle . We will invoice you The Customer directly and should the
additional payment's not be made on the day or night , it is
payable in full within 5 working days . Alcohol is
not permitted at any time in any of our vehicles , failure to
comply with this rule will be the journey will be terminated in full
and no refund will be offered . Overtime Overtime
charges begin immediately following the end of pre-agreed
www.minibushirelocally.co.uk
contract end time as set out overleaf titled Requirements
End. Under this agreement the overtime rate per hour or part thereof
shall be as that as is noted overleaf titled Vehicle Overtime Rate .
Lost Property
www.minibushirelocally.co.uk
takes every care to keep you The Customer and your property safe .
We cannot , however , under any circumstances take
responsibility for property lost or left or assumed left at any time
in the vehicle's . Make sure that you check and remove all personal
property - yours and your guest's - from the vehicle's whenever
you are dropped off , including interim drop's . In the event any
property is found by us and returned to the depot it is you , The
Customer's responsibility to recover the said property from us
and any costs of doing so are yours and yours alone .
Breakdown
www.minibushirelocally.co.uk
makes every effort to maintain its vehicle's as often and as
thoroughly as it possibly can and has therefore made all reasonable
efforts to ensure that the vehicle's are in the best and most
reliable condition and are thereby fit for the purpose of use .
In such event should a mechanical breakdown occur outside its
control ,
www.minibushirelocally.co.uk
cannot therefore be held responsible for mechanical breakdown nor
for the impact that those unforeseen event's might then or
thereafter have . In the event of mechanical failure , due to
circumstances beyond our control if the vehicle requested cannot be
provided either for the first , the final or other interim
journeys booked , we reserve the right to provide substitute
vehicle's of equal or similar standing and capacity . General
www.minibushirelocally.co.uk
operates a strict 'NO SMOKING' policy within their vehicle's
. Should this condition be ignored the driver is authorized to
terminate the hire agreement immediately and a refund will not be
offered under any circumstances .
The driver reserves the right to refuse the carriage of
luggage if in his judgment the volume of weight is excessive .
www.minibushirelocally.co.uk
will not be held responsible for the use or transportation of any
illegal substance or articles within their vehicle's .
The hire agreement will be terminated
immediately without refund if The Customer contravenes this
condition .
The Customer named overleaf will be held responsible for the
conduct of all passengers in the vehicle's at all times .
www.minibushirelocally.co.uk
reserves the right to terminate any and all services to unruly
or abusive passengers . Please note these terms and conditions
are correct at the time of going topress however they are subject to
change for a full list of the up-to-date terms
please contact us
www.minibushirelocally.co.uk and
we will be happy to supply a full current print out...
Terms and Conditions
1.1 The Provider shall sell and the Client shall purchase the
Service in accordance with any quotation or offer of the Provider
which is accepted by the Client , or any reservation of the Client
which is accepted by the Provider , subject in either case to these
Conditions , which shall govern the Contract to the exclusion of any
other terms and conditions subject to which any such quotation is
accepted or purported to be accepted , or any such reservation is
made or purported to be made , by the Client . 1.2 A contract
will only come in to being upon the acceptance of the Provider of
the reservation and the following conditions shall be deemed to be
incorporated in the contract . The Client accepts these terms &
conditions by placing a reservation , booking with the provider via
but not limited to the providers ; web site :
www.minibushirelocally.co.uk via
telephone , or via any representative agent . 1.3 The Contract
will be subject to these conditions . The provider reserves the
right to revise these terms & conditions at any time without prior
notice at its sole discretion . Any revised terms and conditions
will be posted on the providers website and will come into effect 1
hour after posting . 1.4 No reservation order submitted by the
client shall be deemed to be accepted by the provider unless and
until confirmed in writing by email telephone or otherwise by an
authorised representative of the provider (www.minibushirelocally.co.uk
). 1.5 The specification for the services shall be those set out
in the providers sales documentation unless varied expressly in the
clients reservation (if accepted by the provider) . The service will
only be supplied as stated in the providers price list .
Reservations orders received other than these will be adjusted
accordingly . Illustrations , photographs or descriptions whether in
the website , brochures , price lists or other documents issued by
the provider are intended as a guide only and the contents shall not
be binding on the Provider . 1.6 The Provider (www.minibushirelocally.co.uk
)reserves the right to make any changes in the specification of the
services which are required to conform with any applicable safety or
other statutory or regulatory requirements or , where the services
are to be supplied to the Providers specification , which do not
materially affect their performance . 1.7 Sub-contracting
companies are not authorised to make any representations or claims
concerning the service unless confirmed by the Provider in writing
by email , telephone or otherwise . In entering into the Contract
the client acknowledges that it does not rely on , and waives any
claim for beach of , any such representations , which are not so
confirmed . 1.8 No variation to these Conditions shall be
binding unless agreed in writing between the client and the provider
. 1.9 Sales literature , price lists and other documents issued
by the provider in relation to the service may be subject to
alteration . No contract for the offer of service shall be binding
on the provider unless the provider has issued a quotation which is
expressed to be an offer of service ; or has accepted a reservation
placed by the client , by whichever is the earlier of :- 1.9.1
the Providers written acceptance ; 1.9.2 delivery of the service
; 1.10 Any typographical , clerical or other accidental errors
or omissions in any sales literature , quotation , price list ,
acceptance of offer , invoice or other document or information
issued by the Provider shall be subject to correction without any
liability on the part of the Provider (www.minibushirelocally.co.uk).
1.11 The price of the Service shall be the price listed in the
Providers published price list current at the date of acceptance of
the clients reservation or such other price as may be agreed in
writing by the provider and the client . 1.12 Where the provider
has quoted a price for the service other than in accordance with the
Providers published price list the price quoted shall be valid for
24 hours only or such other time as the Provider may specify .
1.13 The Provider reserves the right , by giving notice to the
Client at any time before delivery , to increase the price of the
service to reflect any increase in the cost to the provider which is
due to any factor beyond the control of the provider (such as ,
without limitation , any foreign exchange fluctuation , currency
regulation or alteration of duties , any change in delivery dates ,
quantities or specifications for the service which is requested by
the Client , or any delay caused by any instructions of the Client
or failure of the Client to give the Provider adequate information
or instructions . 1.14 The Provider (
www.minibushirelocally.co.uk)
reserves the right to use the services of contractors or
sub-contractors (herein known as third parties) to provide services
to Clients . Where appropriate details i.e. names , addresses of any
such third parties will be provided by the Provider upon any
reasonnable request and at the discretion of the Provider . 1.15
Reservations orders made for service on the following dates will be
subject to an additional surcharge of 50% on published prices : 24 ,
25 , 26 , December & 1 January . 1.16 A maximum time of 30
minutes for address collections & 90 minutes for airport , seaport
collections will be allocated , whereupon non-contact with the
client will classify the reservation to be a NO SHOW & will be
subject to clauses 2.2 & 3.1.1. 1.17 All payments that are made
in any other form than cash (pounds sterling) to the Provider for
the provision of service & on any confirmed reservations made with
the provider directly or indirectly will result in a non refundable
charge (processing fee) and vat if applicable .
Terms Of
Carriage 2.1 The Providers (herein known as
www.minibushirelocally.co.uk)
prices are based on Clients (herein known as passengers) being ready
to travel at the booked time . Clients must book their ground
transfer in accordance with check in times and guidelines provided
by their relevant air or cruise line . 2.2 All meets apart from
airports waiting time are free for the first 5 minutes ; thereafter
you will be charged 35p per minute on the entire waiting time .
Airport and Seaport collections : 30 minutes free waiting time from
the time of landing arrival (additional free waiting time can be
requested at time of booking) , thereafter you will be charged 35p
per +minute (payments made in any other form than cash GBP will be
subject to processing) . There is no additional charge for flight
delays . 2.3 Fares quoted are flat rates . Any diversions ,
additional set downs or pickups by passengers will incur a minimum
charge of £7.00 per diversion ..www.minibushirelocally.co.uk
reserves the right of altering any prices without prior notification
however quotations on confirmed bookings will be binding . 2.4
Neither
www.minibushirelocally.co.uk nor
any of its contracted or sub-contracted drivers will accept
responsibility for loss or damage to luggage . Clients are
responsible for ensuring that their luggage is loaded/unloaded at
all times , if accompanying the luggage on the journey .
www.minibushirelocally.co.uk &
or its contracted or sub-contracted drivers have the right to refuse
any passenger or to make the journey due to the passenger having
excess luggage which would result in the vehicle being unsafe whilst
in motion . 2.5 Vehicles are booked by clients as requested.
Saloon and Estate cars carry a maximum of 4 passengers & luggage .
Vehicles to carry a larger no of passengers & luggage are available
& are to be booked as required , (for luggage limitations , vehicle
types and relevance ) . 2.6 Damage to vehicles caused by
passengers due to soiling is chargeable at the rate of £60.00 (GBP)
in cash at the time of instance by the driver . 2.7
www.minibushirelocally.co.uk
will not carry in its vehicles any of the following:Explosives ,
firearms , flammables , tear gas , mace , pepper spray Perishables ,
Fragile , breakable , or temperature sensitive items , Pets ,
insects , animals (other than registered Guide Dogs for the visually
impaired) , Cash , Hazardous waste , Pressurized containers ,
Securities and negotiable papers , Human remains , Alcoholic
beverages , or anything containing alcohol , Illegal narcotics/drugs
.
www.minibushirelocally.co.uk
reserves the right to disallow additional goods at any time . 2.8
In the instance where un accompanied luggage is transported . You
agree to defend , indemnify and hold
www.minibushirelocally.co.uk and
its owners , workers , clients , agents , and driver harmless from
all claims , demands , causes of actions , damages , liabilities ,
costs and expenses , including attorneys' fees , arising from or
related to your acts or omissions in connection with your use of the
Service and omissions in relation to clause 2.7. 2.9 In the
instance where un accompanied luggage is transported .
www.minibushirelocally.co.uk
will try its level best to deliver the luggage to the exact
destination as booked by the passenger . If the driver is unable to
obtain a signature for the receipt of luggage on such delivery . The
driver is within his remit to return the luggage to our head office
where storage and additional delivery costs may be incurred .
Cancellations / Cancellation charges 3.1 Reservations
that have been accepted and confirmed by the Provider may be
cancelled by the Client by telephone on: +44 (01494 461444 .
Vehicles that are cancelled by client after reservation acceptance
by the provider shall incur a cancellation charge . 3.1.1
Cancellations that are not informed of are deemed to be of the
status ”NO SHOW” and will subject to a charge of 100% . 3.1.2
Cancellation informed 24 hours or more prior to booked journey time
are subject to a charge of £10.00. 3.1.3 Cancellations informed 3
to 24 hours prior to the booked journey time are subject to a charge
of 50% of the quoted fare . 3.1.4 Cancellation's not informed up
to 3 hour's prior to the time of booking cancellation charge
incurred : 100% of quoted fare . 3.1.5 Vehicles that are booked
by the client that are not suitable for the purpose for which they
have been booked for as in clause 2.5 will be subject to clause 2.2
and 3.1.4.
General Applications 4.1 The Provider (www.minibushirelocally.co.uk)
shall not be liable to the Client or be deemed to be in breach of
the Contract by reason of any delay in delivery or in performing ,
or any failure to perform , any of the Providers obligations in
relation to the Service , if the delay or failure was due to any
cause beyond the Providers reasonable control . Without prejudice to
the generality of the foregoing , the following shall be regarded as
causes beyond the Providers reasonable control directly or
indirectly:- 4.1.1 act of God , explosion , flood , tempest ,
fire or accident ; 4.1.2 war or threat of war , sabotage ,
insurrection , act of terrorism , civil disturbance or requisition ;
4.1.3 acts , restrictions , regulations , byelaws , prohibitions
or measures of any kind on the part of any governmental ,
parliamentary or local authority ; 4.1.4 traffic accidents ,
traffic hold ups , traffic congestion ; 4.1.5 strikes , lockouts
or other industrial actions or trade disputes (whether involving
employees of the Provider or of a third party) ; 4.1.6 flight
delays , flight cancellations , early arrivals ; 4.1.7 power
failure or breakdown in machinery including vehicles and computer
systems . 4.2 Subject as expressly provided in these Conditions ,
all warranties, conditions or other terms implied by statute or
common law are excluded to the fullest extent permitted by law .
4.3 Except as expressly provided in these Conditions , the Provider
(www.minibushirelocally.co.uk)
shall not be liable to the client by reason of any representation ,
or any implied warranty , condition or other term , or any duty at
common law or under statute , or under the express terms of the
Contract , for any direct or consequential loss or damage sustained
by the client (including , without limitation , loss of profit or
indirect or special loss) , costs , expenses or other claims for
consequential compensation whatsoever (and whether caused by the
negligence of the Provider , its servants or agents or otherwise)
which arise out of or in connection with the supply of the services
. 4.4 If clause 3.1.5 applies then without prejudice to any
other right or remedy available to the Provider , the Provider (www.minibushirelocally.co.uk)
shall be entitled to cancel the Contract or suspend any further
deliveries under the Contract without any liability to the client ,
and if the Services have been delivered but not paid for the price
shall become immediately due and payable notwithstanding any
previous agreement or arrangement to the contrary . 4.5 The
Client undertakes to the Provider that :- 4.5.1 the client will
regard as confidential the Contract and all information obtained by
the client relating to the services of the Provider and will not use
or disclose to any third party such information without the
Providers (www.minibushirelocally.co.uk)
prior written consent provided that this undertaking shall not apply
to information which is in the public domain other than by reason of
the clients default ; 4.5.2 the client will use all reasonable
endeavours to ensure compliance with this condition by its employees
, servants and agents . This Condition shall survive the termination
of the contract .
Governance 5.1 No waiver by the
provider of any breach of the Contract by the client shall be
considered as a waiver of any subsequent breach of the same or any
other provision . 5.2 If any provision of these Conditions is
held by any competent authority to be invalid or unenforceable in
whole or in part the validity of the other provisions of these
Conditions and the remainder of the provision in question shall not
be affected thereby . 5.3 The Contract shall be governed by the
laws of England & Wales .
Backed by a dedicated team of
professionals ,
www.minibushirelocally.co.uk is
your number one choice for all your transportation needs . Set
out below are the terms and conditions by which
www.minibushirelocally.co.uk
conduct its business with the Client (The account holder) , the
Passenger (the person travelling) and the Booker (the person booking
journeys) .
www.minibushirelocally.co.uk
reserves the right to vary these terms and conditions of trading
without notice .
set out to provide a safe
reliable service to all of its customers .
We will always try to be fair and reasonable to our customers and
promote goodwill where possible .
Whilst we will exercise all due care and consideration to carry out
Client and/or Passenger instruction we will not be liable for any
incidence or loss due to circumstances beyond our reasonable control
. Transport of Goods All parcels , packages and goods
are taken at customer’s own risk . It is the customer’s
responsibility to ensure adequate insurance cover is in place for
goods in transit . Right to Refusal
www.minibushirelocally.co.uk
reserve the right to refuse to carry any persons or objects that the
driver deems to be likely to cause him or his vehicle harm or damage
in whatsoever form . The judgment of the driver will be final .www.minibushirelocally.co.uk
may charge for any costs involved . Quotes All quotes ,
where given , are approximate according to an estimate of miles and
time incurred by driver and time of day of travel and type of
vehicle required to do a specific journey . Charges We
will calculate fares based upon mileage incurred , time and out of
pocket expenditure .The charge rate will vary according to the type
of vehicle/service required for the journey Most journeys are quoted
travelling via the shortest route . If the route varies from this ,
e.g. by request from the customer to use a motorway route or the
driver has to avoid a traffic related problem ,
www.minibushirelocally.co.uk
reserve the right to charge the Client for any extra mileage and
time Surcharges We reserve the right to apply a
surcharge to:- out of area to out of area journeys
airport and station pick-ups .
- Christmas , New Year and other Bank Holiday journeys
- additional stops on route
- periods of extreme weather or road conditions .
- journeys out of standard business hours .
- peak hours
Cancellations
www.minibushirelocally.co.uk
assume a journey request is still valid until:
1. A Passenger or some one deemed to be representing the Passenger
cancels the journey with a member of staff in the offices of
www.minibushirelocally.co.uk and
receives confirmation by the member of staff that it is cancelled .
2. Our driver and or supporting staff have satisfied themselves that
they are unable to pick the Passenger up for whatever reason . Until
then we will take all reasonable care to complete the booking . In
the event of a cancellation of a journey
www.minibushirelocally.co.uk
may charge for any costs incurred until the time when it is
apparent that
www.minibushirelocally.co.uk
have been satisfactorily informed of a cancellation of booking or
www.minibushirelocally.co.uk
have been unable to contact the Passenger.
Usually there would be no charge for a journey cancelled prior to
dispatch .
Where a journey is cancelled after the driver has been dispatched
the Client may be liable for a charge .
Where the driver is unable to find a Passenger after making all
reasonable efforts the Client may be charged
Where a Client or Passenger gives incorrect information regarding a
pick up place or time or other relevant detail that results in a
cost to our driver , the Client may be liable for a cancellation
charge . Cancellation Charge A Cancellation Charge is
calculated to pay for the time and miles and incidental costs of our
driver when he is unable to pick up a passenger . Waiting time
Where a driver has to wait beyond the appointed time to collect a
Passenger , whether it be the fault of the Passenger or Client or
arises from circumstances beyond their control , the Client will be
liable to pay
www.minibushirelocally.co.uk for
the waiting time . Variation We will try to carry out a
journey in a way the Passenger requests , e.g. route variation
unless we have written instructions not to do so by the account
holder . Security of the account
www.minibushirelocally.co.uk are
able to set up various security measures with a prior request in
writing from the Client.The Client will be liable to pay all
bookings made on the account.
Payment
The Client undertakes to pay invoices within the payment terms on
the account application .
Queries
All queries are to be raised in writing within 14 days of invoice .
www.minibushirelocally.co.uk
does not except any responsibility in any way for missed flights for
what ever reason i.e. traffic delays , accidents , breakdowns ,
severe weather conditions or any unforeseen circumstances . No
responsibilities for costs are to be refunded to any passengers who
do not wait for their driver and take alternative transport . Please
ensure you give us your arrival times and day in to the UK and not
your departing information . If you have a serious flight delay on
your return journey please inform us as soon as possible although we
will do our utmost to find out if you have incurred any delays . use
their own transport wherever possible but do use third party
companies where appropriate .
Pricing Policy
Prices are calculated manually with the distance , time of travel
and amount of passengers traveling taken into consideration .
Tolls & Congestion Zones All Tolls & Congestion Zones are not
included in the instant online quotes . Cancellation Policy
www.minibushirelocally.co.uk
cancellation policy is :- The cancellation must be made via an
email to which you will receive confirmation by us . If you do
not receive an email from
www.minibushirelocally.co.uk
confirming the cancellation we have not received it . In this case
please call our out of hours number which is 0787 068 9315 .
07.12.11
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